.ppt-public-home,.ppt-care-page{max-width:1240px;margin:0 auto;padding:34px 22px 60px}
.ppt-public-home__card,.ppt-care-hero{padding:34px;display:flex;align-items:center;justify-content:space-between;gap:34px}
.ppt-public-home__copy,.ppt-care-hero>div{max-width:760px}
.ppt-public-home h1,.ppt-care-hero h1{margin:.25rem 0 .65rem;font-size:clamp(2.4rem,5vw,4.4rem);line-height:1.02}
.ppt-public-home p,.ppt-care-hero p{font-size:1.05rem;line-height:1.6;color:#5f6870}
.ppt-public-home__actions{display:grid;gap:10px;min-width:260px}
.ppt-care-button{display:inline-flex;align-items:center;justify-content:center;min-height:44px;padding:10px 18px;border-radius:12px;border:1px solid #ddcdb8;background:#f7ecdc;color:#1d2730;text-decoration:none;font-weight:700;cursor:pointer;font:inherit}
.ppt-care-button--primary{background:#df5b00;border-color:#df5b00;color:#fff}
.ppt-care-eyebrow{display:block;font-size:.78rem;font-weight:800;letter-spacing:.08em;text-transform:uppercase;color:#315f72}
.ppt-care-success,.ppt-care-form-card{padding:24px;margin-top:18px}
.ppt-care-form{display:grid;grid-template-columns:1fr 1fr;gap:14px}
.ppt-care-form label,.ppt-care-reply label,.ppt-care-status-form label{display:grid;gap:6px;font-size:.82rem;font-weight:700}
.ppt-care-form input,.ppt-care-form select,.ppt-care-form textarea,.ppt-care-reply textarea,.ppt-care-reply input,.ppt-care-reply select,.ppt-care-admin-filter input,.ppt-care-admin-filter select,.ppt-care-status-form select{box-sizing:border-box;width:100%;border:1px solid #ddcdb8;border-radius:11px;padding:11px 12px;background:#fff;font:inherit}
.ppt-care-form__wide{grid-column:1/-1}.ppt-care-honeypot{position:absolute!important;left:-9999px!important;width:1px!important;height:1px!important}
.ppt-care-shell,.ppt-care-admin-shell{display:grid;grid-template-columns:330px minmax(0,1fr);gap:18px;margin-top:18px}
.ppt-care-sidebar,.ppt-care-thread,.ppt-care-admin-sidebar,.ppt-care-admin-thread{padding:18px}
.ppt-care-sidebar__head{display:flex;justify-content:space-between;align-items:center;border-bottom:1px solid #eadfce;padding-bottom:12px}
.ppt-care-ticket-list{display:grid;gap:7px;margin-top:12px}.ppt-care-ticket-list a{display:grid;gap:4px;text-decoration:none;color:#1d2730;padding:12px;border-radius:12px;border:1px solid transparent}.ppt-care-ticket-list a:hover,.ppt-care-ticket-list a.is-active{background:#f7ecdc;border-color:#e6cda9}.ppt-care-ticket-list span,.ppt-care-ticket-list small{color:#66717a;font-size:.78rem}
.ppt-care-thread__head{display:flex;justify-content:space-between;gap:20px;align-items:flex-start;border-bottom:1px solid #eadfce;padding-bottom:16px}.ppt-care-status{padding:7px 11px;border-radius:999px;background:#f7ecdc;font-size:.8rem;font-weight:700;white-space:nowrap}
.ppt-care-messages{display:grid;gap:12px;padding:18px 0}.ppt-care-message{max-width:78%;padding:14px 16px;border-radius:16px;background:#f3f5f6}.ppt-care-message--admin{margin-left:auto;background:#fff0df;border:1px solid #f0d2ae}.ppt-care-message--internal{margin-left:0;background:#eef0f7;border:1px dashed #9299b4}.ppt-care-message__meta{display:flex;gap:10px;flex-wrap:wrap;font-size:.76rem;color:#6d747a;margin-bottom:8px}.ppt-care-message__body{line-height:1.55}.ppt-care-files{display:flex;gap:8px;flex-wrap:wrap;margin-top:10px}
.ppt-care-reply{display:grid;gap:10px;border-top:1px solid #eadfce;padding-top:16px}.ppt-care-empty{text-align:center;padding:80px 20px;color:#69737b}.ppt-care-admin{max-width:1600px}.ppt-care-admin-filter{display:grid;gap:8px}.ppt-care-admin-reply__options{display:grid;grid-template-columns:1fr 1fr 1.3fr;gap:10px}.ppt-care-status-form{display:flex;align-items:end;gap:10px;margin-top:16px;padding-top:14px;border-top:1px solid #eadfce}
@media(max-width:900px){.ppt-public-home__card,.ppt-care-hero{display:block}.ppt-public-home__actions{margin-top:22px;min-width:0}.ppt-care-shell,.ppt-care-admin-shell{grid-template-columns:1fr}.ppt-care-form{grid-template-columns:1fr}.ppt-care-form__wide{grid-column:auto}.ppt-care-admin-reply__options{grid-template-columns:1fr}}
@media(max-width:640px){.ppt-public-home,.ppt-care-page{padding:18px 10px 40px}.ppt-public-home__card,.ppt-care-hero{padding:22px}.ppt-care-message{max-width:100%}}